VINE Courts is a fully automated service that helps keep crime victims informed about the progress of their cases through the courts. VINE Courts not only makes it easy for victims and other interested parties to obtain up-to-date information about their court cases via telephone or Web portal, but it also allows them to search for and register to receive notification about changes in a particular event/case.

This service provides automated inbound and outbound call services for crime victims within a specific state, county, or city. Victims of crime can call a toll-free number to receive basic information about a court case/event.

When a victim registers, VINE Courts monitors the case, and automatically begins making notification attempts when a change occurs. In addition, a public Web portal is also available to victims and concerned citizens that allows them to have 24/7 access.

How VINE Works

• VINE communicates with jail and prison booking systems in near real-time, transmitting updated information to the Appriss Data Network™.
• Crime victims and the general public can access the information by calling a local toll-free number, or visiting www.vinelink.com, any time of the day or night.
• Victims can inquire whether an offender is held in jail as well as the facility’s location.
• Users can register to be notified immediately of a change in the offender’s status, such as release, transfer, or escape.
• When a notification is triggered, VINE automatically calls the number or numbers the victim has provided.
• Calls continue for a designated period of time, or until the victim enters a four-digit PIN.